Our values

• Power is created through shared knowledge 
• Excellence with urgency 
• Listen, think, respond 
• Own your actions 
• Work to inspire, work to respect 
• Challenge the way it’s always been done 

Workforce planning 

• Succession planning – annual strategy for replacement planning or passing on leadership roles. Identifying and developing new and potential leaders who can move into leadership roles when they become vacant.
• Personal development plans/fast-tracking – reflected in the succession plan. The talent manager facilitates and tracks together with relevant executives. 
• Skills development and training 
• Job profiles – all employees are allocated a job profile by their direct report. These are reviewed annually and updated where necessary. 

Mentoring and coaching

Mentoring promotes personal and professional development and contributes to the creation of a vibrant culture of learning. Similarly, a practical coaching program can ensure employee engagement and high performance and create a culture of collaboration and growth.

Recognition and reward 

• Our internal rewards programme, the Circle of Excellence, is designed to recognise and reward employees who (1) act on a desire for change driven by the above-mentioned values and (2) are powerful ambassadors of success. 
• Our teambuilding events take place twice a year to foster teamwork between different departments by working together and having fun. 
• Our long service awards reward loyal employees for their service. 
• We offer multiple company benefits to our employees – medical aid, pension/provident fund, gap cover, funeral benefits, study grants, maternity leave etc. 

Wellness

• Our wellness programs are designed to take care of employees’ health and well-being–mentally, physically, and financially. 
• On our annual Wellness Day, we have nurses on-site for the day to perform cholesterol, blood pressure, sugar, BMI, HIV testing/counselling and eye tests.  
• As and when, we have awareness campaigns: Movember, Breast Cancer Awareness Month, World Aids Day, Youth Day etc.